These Terms and Conditions govern your access to and use of our website, booking platforms and hospitality services, and constitute a binding agreement between you and Eostre Hospitality LLP. By accessing our website, making a reservation, checking in at our property or using any of our services, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree, you must refrain from using our services.

All bookings made through our website, third-party portals, direct communications or walk-ins are subject to availability and confirmation by us. We reserve the right to refuse service, modify reservations, deny check-in or cancel a booking if incorrect information has been provided or if the guest violates any applicable law or hotel policy. You agree to provide accurate details during the booking process and accept responsibility for all charges associated with your reservation, including taxes, additional services, damages and incidental expenses.

Guests are required to present valid government-issued identification at check-in as mandated under Indian laws. The property reserves the right to deny accommodation without refund if identification requirements are not met. During your stay, you agree to maintain acceptable behaviour, respect property rules, avoid causing disturbance to other guests and refrain from using the premises for any unlawful or inappropriate activity. Damage to property, misuse of facilities or violation of house rules may result in penalties, eviction, additional charges or legal action.

Rates displayed on the website or OTA platforms are dynamic and may vary based on seasonality, demand and promotional offers. Taxes may be applied in accordance with applicable GST and local regulations, and final pricing will include all mandatory charges. By completing a booking, you authorise us to process payments through the selected mode and accept responsibility for any fees associated with incorrect or failed transactions.

We strive to keep all information on our website accurate; however, we do not guarantee the completeness, reliability or error-free nature of any content, including room descriptions, photographs or service details. We reserve the right to modify website content, policies, pricing, amenities and service offerings at any time without prior notice. Your continued use of the website constitutes acceptance of such changes.

To the fullest extent permitted by law, Eostre Hospitality LLP shall not be liable for any loss, injury, damage, expense or claim arising out of your use of our website or stay at our properties, including but not limited to delays, service interruptions, unforeseen circumstances, acts of nature, or third-party actions beyond our reasonable control. You agree to indemnify and hold us harmless against any liability arising from your breach of these Terms or misuse of our services.

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject exclusively to the jurisdiction of the courts located in the city where the concerned property is situated. Your continued use of our website or services indicates your acceptance of any updates or modifications to these Terms.